Soft Collection Calling Process

Start your next role as a Soft Collection Calling Process with Direct Source in Vashi West, Mumbai. Great for first-time job seekers. The team is filling 30 vacancies. The pay goes up to ₹24,000/month.

In the employer’s words

Opening For Zero Bucket Collection Calling* Vashi Location ( Satra Plaza ) 2.6Km From Station. No Pick Droptamil. Telugu. Oriya . Malyalam Required. Fresher Experience Both Will Do. Fresher Up To 18000 Inhand . Experience Up To 24000 Inhand . 12Th Pass. Day Fix Shift 9.30 Am To 7Pm. Sunday Fix Off. Salary Start From Day One Easy Selection. Type : Domestic, Outbound | Languages : Malayalam, Tamil, Telugu, Kannada, Bengali

Salary

You will be paid ₹18,000 – ₹24,000 per month.

What the job involves

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Who can apply

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: Bengali, Domestic, Kannada, Malayalam, Outbound, Tamil, Telugu
• Basic English
• Freshers can apply
• Type: Domestic, Outbound
• Languages: Malayalam, Tamil, Telugu, Kannada, Bengali
• A patient, customer-first attitude

Job details

• Location: Vashi West, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Openings: 30
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Direct Source reviews applications regularly.