Soft Collection

Direct Source wants to bring on a Soft Collection for its Thane West, Mumbai team. Freshers can apply. Salary is up to ₹22,000/month. The team is filling 15 vacancies.

Note from the employer

Customer Service. Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Pay and perks

Compensation: ₹18,000 – ₹22,000 per month.

Roles and responsibilities

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets

Eligibility

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi and Punjabi
• Basic English
• Freshers can apply
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Quick facts

• Work location: Thane West, Mumbai, Maharashtra
• Employment type: Full time
• Work mode: Office-based
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Vacancies: 15

Ready to start? Upload your resume and apply to Direct Source today.