Soft Collection Or Reminder Soft Ca...

Direct Source wants to bring on a Soft Collection Or Reminder Soft Ca... for its Vashi, Mumbai team. There are 18 open positions. Great for first-time job seekers. The pay goes up to ₹25,000/month.

Employer’s description

Simple Calling Process No Targets Hiring For Inbound And Outbound Process. Languages : Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

What we are looking for

• Ideal for freshers starting their career
• Education: Tenth Pass
• Skills: Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Basic English
• Freshers can apply
• Languages: Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English
• Someone calm under pressure and customer-first

Pay and perks

Salary: ₹15,000 – ₹25,000 per month, based on skills and experience.

What you will do

In this role, you will:

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• You'll escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

Job details

• Work location: Vashi, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 18
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Job type: Full time

Apply today and take the next step in your career with Direct Source.