Soft Collection Process Hindi Marat

Direct Source is looking for a Soft Collection Process Hindi Marat to join its team in Thane West, Mumbai. No experience? You can still apply. Salary is up to ₹20,000/month. The team is filling 18 vacancies.

Note from the employer

Simple Calling Process No Target Hiring For Inbound And Outbound Process. Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Your responsibilities

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• You'll identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

Eligibility

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi and Punjabi
• Basic English
• Freshers can apply
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• Someone calm under pressure and polite

What you get

The salary for this role is ₹13,000 – ₹20,000 per month.

Quick facts

• Location: Thane West, Mumbai, Maharashtra
• Vacancies: 18
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: On-site
• Job type: Full time
• Timings: 09:30 am - 6:30pm | Monday to Saturday

Apply today and take the next step in your career with Direct Source.