Soft Collection Process

Direct Source has an opening for a Soft Collection Process based in Vashi, Mumbai. 18 candidates will be hired for this role. Salary is up to ₹22,000/month. Great for first-time job seekers.

Candidate profile

• Open to freshers
• Minimum qualification: Tenth Pass
• Skills: Hindi and English, Complaint handling, Active listening, Verbal communication
• Basic English
• Freshers can apply
• A patient, customer-first attitude

Pay and perks

Compensation: ₹15,000 – ₹22,000 per month.

Your responsibilities

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• You'll log every interaction and its outcome in the support system.

Quick facts

• Job location: Vashi, Mumbai, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 18
• Work mode: Office-based
• Employment type: Full time

Apply today and take the next step in your career with Direct Source.