Soft Collection Process

Start your next role as a Soft Collection Process with Direct Source in Rabale, Mumbai. Freshers can apply. The team is filling 15 vacancies. The pay goes up to ₹26,000/month.

Your responsibilities

As a Soft Collection Process, your work will include:

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Salary

Salary: ₹23,000 – ₹26,000 per month, based on skills and experience.

Candidate profile

• Open to freshers
• Education: 12th Pass
• Comfortable with Verbal communication, Typing speed, Complaint handling, CRM tools
• Basic English
• Freshers can apply
• You are calm under pressure and polite

Job details

• Work location: Rabale, Mumbai, Maharashtra
• Openings: 15
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Work mode: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Direct Source.