Soft Collection Telecalling Fresher...

Direct Source wants to bring on a Soft Collection Telecalling Fresher... for its Vashi, Mumbai team. There are 30 open positions. Great for first-time job seekers. Salary is up to ₹22,000/month.

In the employer’s words

Simple Easy 0 Bucket Collection Calling No Hardcore Target Pressure Fresher With Good English Will Get 18K In-Hand Very Easy Interview And 100% Selection Fix Shift Timing Fix Off. Languages : Bengali, Tamil, Telugu, Kannada, English

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: Bengali, English, Kannada, Tamil, Telugu
• Good English
• Freshers can apply
• Languages: Bengali, Tamil, Telugu, Kannada, English
• You are customer-first and calm under pressure

What you get

You will be paid ₹18,000 – ₹22,000 per month.

Roles and responsibilities

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• You'll handle inbound and outbound customer calls, chats or emails.
• You will log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• You will follow call scripts and update customers on ticket status.

Quick facts

• Work location: Vashi, Mumbai, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Interview timings: 11:00 AM - 5:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 30

Interested? Apply now on BetterJobs with your resume — Direct Source reviews applications regularly.