Survey Inbound Customer Service Bpo

Direct Source is looking for a Survey Inbound Customer Service Bpo to join its team in Koparkhairne, Mumbai. Salary is up to ₹22,500/month. Great for first-time job seekers. There are 10 open positions.

Employer’s description

Opening For Simple Survey Calling Customer Service Process Koparkhairne Location. Pick Drop Facilty From Stationonly Malayalam.Tamil.Telugu . Gujarati. Assamese.Bengali. Kannada. Odiya. Punjabi. Callers Required Fresher 16000 To 18000 Inhand . Experience In Calling 18000 To 22500 Inhand Depends Onfix Shift Of 8.30 Hours Between 9Am To 8Pm.Sunday Fix Off. Age Max 35 . 12Th Pass. Easy Selection. Salary Starts From Day One (10Th Pass Will Do If They Are Aware Of Basic Computer). Type : Domestic, Inbound | Languages : English, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

What you will do

• Handle inbound and outbound customer calls, chats or emails
• You will escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• You will log every interaction and its outcome in the support system.

What you get

You will be paid ₹16,000 – ₹22,500 per month.

Skills and qualifications

• Ideal for freshers starting their career
• Tenth Pass or equivalent
• Skills: Bengali, Domestic, English, Gujarati, Inbound, Kannada, Malayalam, Marathi
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: English, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• You are polite and calm under pressure

Job details

• Location: Koparkhairne, Mumbai, Maharashtra
• Work type: Work from office
• Openings: 10
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time

Ready to start? Upload your resume and apply to Direct Source today.