Tata Cfab Easy Customer Service

Start your next role as a Tata Cfab Easy Customer Service with Direct Source in Ghansoli, Mumbai. 30 candidates will be hired for this role. The pay goes up to ₹18,000/month. Freshers can apply.

In the employer’s words

Tata Cfab Customer Service Easy Selection Free Of Cost Job. Type : Domestic, Inbound | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Requirements

• Freshers are welcome to apply
• Education: Graduate
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Good English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• A patient, polite attitude

Pay and perks

The salary for this role is ₹16,000 – ₹18,000 per month.

What the job involves

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status.
• You'll handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Job at a glance

• Job location: Ghansoli, Mumbai, Maharashtra
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Work mode: Office-based
• Openings: 30
• Job type: Full time
• Interview: 11:00 am - 4:00pm | Monday to Saturday

Ready to start? Upload your resume and apply to Direct Source today.