Tata Cfab Easy Customer Service

A new Tata Cfab Easy Customer Service role is open at Direct Source, Ghansoli, Mumbai. You can earn up to ₹18,000/month. 30 candidates will be hired for this role.

Note from the employer

Tata Cfab Customer Service Process Easy Selection Free Of Cost Job. Type : Domestic, Inbound | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

What we are looking for

• Open to freshers
• Graduate or equivalent
• Skills: Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Good English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• You are polite and calm under pressure

What the job involves

Your main tasks will be to:

• Identify upsell opportunities where relevant
• You will resolve queries and complaints with patience and accuracy.
• You'll handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• You'll follow call scripts and update customers on ticket status.

Compensation

Salary: ₹16,000 – ₹18,000 per month, based on skills and experience.

Job details

• Work location: Ghansoli, Mumbai, Maharashtra
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Work type: On-site
• Employment type: Full time
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 30

If this job suits you, apply now — shortlisted candidates will be contacted by Direct Source.