Tata Inbound Customer Service

A new Tata Inbound Customer Service role is open at Direct Source, Ghansoli, Mumbai. 20 candidates will be hired for this role. Salary is up to ₹16,000/month. Freshers can apply.

In the employer’s words

Opening For( Tata Cfab Inbound Customer Service) In Ghansoli Mahape Locationqualification- Graduation Requiredneed- Good Communication Requiredsalary-16K In Handany Languagesalary-18K In Handshift- 9:00 Am To 8:00 Pm( Any 9 Hour Shift)Off- Rotational Week Off10 Minutes Walking Distance From Ghansoli Station. Type : Domestic | Languages : English, Hindi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Pay and perks

You will be paid ₹14,000 – ₹16,000 per month.

Key responsibilities

Your main tasks will be to:

• You will meet quality, call-handling and satisfaction targets.
• You'll identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Candidate profile

• No prior experience needed — freshers can apply
• Graduate or equivalent
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam, Tamil
• Good English
• Freshers can apply
• Type: Domestic
• Languages: English, Hindi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• Someone calm under pressure and customer-first

Job details

• Location: Ghansoli, Mumbai, Maharashtra
• Job type: Full time
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 20
• Shift: Day Rotational Shift | One Rotational Week Off
• Work mode: On-site

Interested? Apply now on BetterJobs with your resume — Direct Source reviews applications regularly.