Tata Inbound Process

A new Tata Inbound Process role is open at Direct Source, Ghansoli, Mumbai. Salary is up to ₹18,000/month. The team is filling 20 vacancies. No experience? You can still apply.

Employer’s description

Urgent Requirement Tata Cfab Inbound Processeligibility: Graduate Fresher Communication: Good English Communication Skills Requiredworking Days: 6 Days A Weeksalary:16,000 (In-Hand)18,000 (For Linguistic Candidates)Shift Timing:9:00 Am 8:00 Pm (Any 9-Hour Shift)Week Off: Rotational. Type : Outbound, Inbound, Domestic | Languages : English, Hindi

What we are looking for

• Freshers are welcome to apply
• Minimum qualification: Graduate
• Good knowledge of Domestic, English, Hindi, Inbound and Outbound
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• Languages: English, Hindi
• A calm under pressure, patient attitude

Salary

You will be paid ₹16,000 – ₹18,000 per month.

What the job involves

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• You'll identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• You will escalate complex cases to the right team within the SLA.

Quick facts

• Location: Ghansoli, Mumbai, Maharashtra
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 20
• Shift: Day rotational shift | One rotational week off
• Work type: Work from office
• Employment type: Full time

Apply today and take the next step in your career with Direct Source.