Tata Motors Customer Service Proces...

Direct Source wants to bring on a Tata Motors Customer Service Proces... for its Thane West, Mumbai team. 25 candidates will be hired for this role. Salary is up to ₹22,000/month.

Note from the employer

No Target No Presure Easy Selection Only One Round Interview Attractive Salary Need Basic English Fresher & Experience Both Can Apply 12Passed/Graduate Both Can Apply Easily Shift Timing 9:30 To 6:30 Sunday Fixed Off Training Paid First Day Salary No Charges For Joining Free Pickup From Station Easy Selection Hai Friends Grab This Opportunity. Type : Domestic | Languages : Malayalam, Gujarati, Tamil, Telugu, Punjabi, Kannada, Bengali, Hindi, Marathi, English

Skills and qualifications

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam and Marathi
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: Malayalam, Gujarati, Tamil, Telugu, Punjabi, Kannada, Bengali, Hindi, Marathi, English
• A polite, customer-first attitude

Salary

The salary for this role is ₹16,000 – ₹22,000 per month.

Roles and responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets.
• You'll resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system

Position details

• Location: Thane West, Mumbai, Maharashtra
• Vacancies: 25
• Work mode: Office-based
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Direct Source.