Tata Renewal Calling Process

Join Direct Source as a Tata Renewal Calling Process in Airoli West, Mumbai. Salary is up to ₹22,000/month. 30 candidates will be hired for this role.

Employer’s description

Opening For Tata Renewal Calling Process (Airol Location) Hsc Fresher Or 6 Month Any Bpo Experience.Shift Timing : 9.45 To 7.00. .One Rotational Off. . Candidate Can Speak In English Need English Understanding.Fresher Salary 18400K In 19823K Ctc. Experience 20373K In Hand 21900K Ctc Average English Required V3. Salary Starts From Day One.Salary Date Is 1St Of Every Month.Pick Drop Facility From Airoli Station. Easy Selection Immediate Joining Free Job Direct Company. Type : Domestic | Languages : English, Hindi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Roles and responsibilities

In this role, you will:

• You'll follow call scripts and update customers on ticket status.
• You will escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Candidate profile

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam, Punjabi
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: English, Hindi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• You are patient and customer-first

Salary

You will be paid ₹18,000 – ₹22,000 per month.

Job at a glance

• Location: Airoli West, Mumbai, Maharashtra
• Vacancies: 30
• Job type: Full time
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work type: Office-based

Ready to start? Upload your resume and apply to Direct Source today.