Tata Renewal Soft Calling

Direct Source wants to bring on a Tata Renewal Soft Calling for its Airoli, Mumbai team. There are 15 open positions. You can earn up to ₹22,000/month.

Salary

Compensation: ₹15,000 – ₹22,000 per month.

What the job involves

As a Tata Renewal Soft Calling, your work will include:

• Meet quality, call-handling and satisfaction targets
• You'll log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Who can apply

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Skills: Active listening, Complaint handling, CRM tools, Hindi and English
• Basic English
• Freshers can apply
• A customer-first, polite attitude

Job details

• Location: Airoli, Mumbai, Maharashtra
• Work type: Office-based
• Employment type: Full time
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Openings: 15

Apply today and take the next step in your career with Direct Source.