Tata Renwal Calling

Direct Source has an opening for a Tata Renwal Calling based in Airoli, Mumbai. No experience? You can still apply. The pay goes up to ₹23,000/month. There are 15 open positions.

Compensation

Compensation: ₹15,000 – ₹23,000 per month.

Day-to-day work

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• You'll escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant

Skills and qualifications

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of Hindi and English, Active listening, CRM tools and Verbal communication
• Basic English
• Freshers can apply
• Someone calm under pressure and customer-first

Quick facts

• Job location: Airoli, Mumbai, Maharashtra
• Openings: 15
• Work mode: Work from office
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

Apply today and take the next step in your career with Direct Source.