Tata Renwal Soft Calling

Direct Source is looking for a Tata Renwal Soft Calling to join its team in Airoli, Mumbai. Great for first-time job seekers. 15 candidates will be hired for this role. You can earn up to ₹22,000/month.

Employer’s description

No Charges. Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Key responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA.
• You will identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Pay and perks

Salary: ₹15,000 – ₹22,000 per month, based on skills and experience.

Requirements

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi and Punjabi
• Basic English
• Freshers can apply
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• You are polite and customer-first

Position details

• Location: Airoli, Mumbai, Maharashtra
• Employment type: Full time
• Vacancies: 15
• Work mode: Work from office
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

Ready to start? Upload your resume and apply to Direct Source today.