Tech Mahindra Inbound Process

A new Tech Mahindra Inbound Process role is open at Direct Source, Airoli, Mumbai. The pay goes up to ₹26,000/month. 20 candidates will be hired for this role.

Note from the employer

Opening For Inbound Process (Voice) (Tech Mahendra) Airoli Locationgraduate Fresher/1Yr Experience On Paper In Voice/ Salary Upto 19000 Inhand/Linguistic Candidate Language Tamil Telugu Malyalam Kannada/Salary Fresher 23800/Experienced 26800Shift 8Am-8Pm Any 10Hrs 2 Rotational Weekoffexcellent English Communication Required V5 Qualitysalary Starts From Day One. Age Max 35. Type : Outbound, Inbound, Domestic | Languages : English, Hindi, Kannada, Telugu, Tamil, Malayalam

What you get

The salary for this role is ₹19,000 – ₹26,000 per month.

Skills and qualifications

• No prior experience needed — freshers can apply
• Minimum qualification: Graduate
• Skills: Domestic, English, Hindi, Inbound, Kannada, Malayalam, Outbound, Tamil
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• Languages: English, Hindi, Kannada, Telugu, Tamil, Malayalam
• You are patient and customer-first

Your responsibilities

• Follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant

Job at a glance

• Job location: Airoli, Mumbai, Maharashtra
• Vacancies: 20
• Shift: Day rotational shift| 2 Rotational Week Off
• Work type: Office-based
• Employment type: Full time
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

Ready to start? Upload your resume and apply to Direct Source today.