Telecaller Inbound

A new Telecaller Inbound role is open at Direct source, Thane, Mumbai. The team is filling 30 vacancies. No experience? You can still apply. Salary is up to ₹33,000/month.

In the employer’s words

Excellent Opportunity For Hsc/Graduate Freshers To Work In Bank/Corporate Companies In Blended (70%Email+30%Call) Process. Excellent Opportunity For Hsc/Graduate With Minimum 6Months Experience On Paper In Banking/Pvt Ltd Companies For Inbound Customer Service And Outbound Upselling Process. Incentives Can Be Provided For Outbound Sales. Languages : Marathi, Hindi, English

Salary

Compensation: ₹16,000 – ₹33,000 per month.

Key responsibilities

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Marathi
• Good English
• Freshers can apply
• Languages: Marathi, Hindi, English
• A calm under pressure, polite attitude

Quick facts

• Work location: Thane, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30
• Employment type: Full time

Click Apply to send your profile to Direct source. It takes less than a minute.