Telecaller Inbound Process

Start your next role as a Telecaller Inbound Process with Direct Source in Ghansoli, Mumbai. The pay goes up to ₹18,000/month. 20 candidates will be hired for this role. Freshers can apply.

In the employer’s words

Urgent Requirement Tata Cfab Inbound Processeligibility: Graduate Freshercommunication: Good English Communication Skills Requiredworking Days: 6 Days A Weeksalary:*Quarterly They Will Get 3K* Experience17K In-Hand + 3K Quarterly Bonusfresher 16K In Hand + 3K Quarterly Bonus 18,000 (For Linguistic Candidates)Shift Timing:9:00 Am.

Skills and qualifications

• Open to freshers
• Education: Tenth Pass
• Comfortable with Verbal communication, Typing speed, Active listening, CRM tools
• Basic English
• Good English
• Freshers can apply

Roles and responsibilities

As a Telecaller Inbound Process, your work will include:

• Resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• You will escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system

Compensation

Salary: ₹12,000 – ₹18,000 per month, based on skills and experience.

Job details

• Job location: Ghansoli, Mumbai, Maharashtra
• Vacancies: 20
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Direct Source.