Telecaller Personal Loan Gold Loan ...

Direct Source wants to bring on a Telecaller Personal Loan Gold Loan ... for its Juinagar west, Mumbai team. You can earn up to ₹27,000/month. 30 candidates will be hired for this role.

In the employer’s words

Opening For Unity Small Finance Bank ( Third Party Payroll ) Turbhe Bank Location *Personal Loan Sales Calling* Hsc With Good English V4 Plus 1 Year Experience On Paper Experience In Sales (Bfsi/Bpo) *Cibil Score 650*Salary 29000 Ctc 24000 Inhand. Starts From Day. One Rotational Off. For Gold Loan 32500 Ctc 27K In Hand Need Graduat. For 32K Ctc. 1 - 2 Years Experience Compulsory. | Type : Outbound, Domestic, Sales, International, Mutual Funds | Languages : Bengali, Gujarati, Tamil, Telugu, Malayalam, Punjabi, Marathi, Hindi, English | Preferred Experience In : Real Estate

Salary

Compensation: ₹24,000 – ₹27,000 per month.

What you will do

In this role, you will:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• You'll meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of Bengali, Domestic, English, Gujarati, Hindi, International, Malayalam and Marathi
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Domestic, Sales, International, Mutual Funds
• Languages: Bengali, Gujarati, Tamil, Telugu, Malayalam, Punjabi, Marathi, Hindi, English
• Preferred Experience In: Real Estate
• You are calm under pressure and polite

Job at a glance

• Location: Juinagar west, Mumbai, Maharashtra
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Direct Source reviews applications regularly.