Telephonic Customer Ser.No Sales

Direct Source is hiring a Telephonic Customer Ser.No Sales in Seawoods-Darave, Mumbai. 30 candidates will be hired for this role. Freshers can apply. The pay goes up to ₹23,000/month.

Employer’s description

Opening For Simple Voice Customer Service ( Seawoods Location) 12Th Pass . Above Average English Communication Required V3 . V3 Quality. Fresher Or Experience In Bpo Can Apply . Salary Fresher Naps 20000 Inhand . Without Naps 20000 Ctc 16500 Inhand. For Experience Up To 23000 Inhand Plus Pfday Rotational Shift Of 9 Hours Between 8 Am To 7Pm . One Rotational Off. Salary Start From Day One . Immediate Joiner Required.Max Age 40.

Key responsibilities

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Salary and benefits

Salary: ₹16,500 – ₹23,000 per month, based on skills and experience.

What we are looking for

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with Active listening, Verbal communication, Complaint handling, CRM tools
• Good English
• Freshers can apply

Job details

• Location: Seawoods-Darave, Mumbai, Maharashtra
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Openings: 30
• Work type: Office-based
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Direct Source reviews applications regularly.