Tellecaller

Direct Source wants to bring on a Tellecaller for its Airoli, Mumbai team. The pay goes up to ₹30,000/month. 30 candidates will be hired for this role. Great for first-time job seekers.

Note from the employer

Make Outbound Calls To Customers Or Receive Incoming Callsexplain Products Or Services Clearlyanswer Customer Questions And Solve Basic Issues. Type : Domestic, Inbound

What you will do

As a Tellecaller, your work will include:

• Follow call scripts and update customers on ticket status
• You'll handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

What we are looking for

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with Domestic, Inbound
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• Someone patient and customer-first

What you get

Salary: ₹15,000 – ₹30,000 per month, based on skills and experience.

Job details

• Location: Airoli, Mumbai, Maharashtra
• Work mode: Work from office
• Job type: Full time
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Vacancies: 30
• Interview: 11:00 am - 4:00pm | Monday to Saturday

Ready to start? Upload your resume and apply to Direct Source today.