Tira Cosmetics Customer Service

Direct Source is looking for a Tira Cosmetics Customer Service to join its team in Airoli, Mumbai. There are 30 open positions. Salary is up to ₹20,000/month.

Employer’s description

Titra Cosmetic Customer Service Free Of Cost Job Nearby Station Easy Selection. 1 - 2 Years Experience Compulsory. | Type : Inbound, Domestic | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Eligibility

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Domestic
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• Someone patient and customer-first

Salary

Salary: ₹16,000 – ₹20,000 per month, based on skills and experience.

Roles and responsibilities

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• You'll meet quality, call-handling and satisfaction targets.

Quick facts

• Job location: Airoli, Mumbai, Maharashtra
• Work mode: Work from office
• Vacancies: 30
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time
• Working hours: 09:30 am - 6:30pm | Monday to Saturday

Ready to start? Upload your resume and apply to Direct Source today.