Tru Finance Simple Customer Service

Direct Source wants to bring on a Tru Finance Simple Customer Service for its Ghansoli, Mumbai team. Salary is up to ₹19,000/month. Freshers can apply. The team is filling 30 vacancies.

Employer’s description

Tru Finance Simple Customer Service Process Easy Selection Free Of Cost Job Near By Station. Type : Domestic, Inbound | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Requirements

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

What you get

Salary: ₹17,000 – ₹19,000 per month, based on skills and experience.

Key responsibilities

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant.
• You will handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status

Job details

• Work location: Ghansoli, Mumbai, Maharashtra
• Work type: On-site
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time
• Vacancies: 30

Ready to start? Upload your resume and apply to Direct Source today.