Unistore Inbound Customer Service P...

Direct Source has an opening for a Unistore Inbound Customer Service P... based in Thane West, Mumbai. No experience? You can still apply. The pay goes up to ₹22,000/month. 20 candidates will be hired for this role.

Note from the employer

No Target No Presure Easy Selection Only One Round Interview Attractive Salary Need Basic English Fresher & Experience Both Can Apply 12Passed/Graduate Both Can Apply Easily Shift Timing 9:30 To 6:30 Sunday Fixed Off Training Paid First Day Salary No Charges For Joining Free Pickup From Station Easy Selection Hai Friends Grab This Opportunity. Type : Domestic, Inbound | Languages : Malayalam, Tamil, Telugu, Gujarati, Kannada, Punjabi, Bengali, Hindi, English, Marathi

Day-to-day work

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Eligibility

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: Malayalam, Tamil, Telugu, Gujarati, Kannada, Punjabi, Bengali, Hindi, English, Marathi
• A patient, calm under pressure attitude

Salary

Compensation: ₹17,000 – ₹22,000 per month.

Job at a glance

• Location: Thane West, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: Office-based
• Vacancies: 20

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