Unity Small Finance 28K In Hand

A new Unity Small Finance 28K In Hand role is open at Direct Source, Juinagar, Mumbai. Salary is up to ₹28,000/month. There are 30 open positions.

Employer’s description

Job Opening Customer Service Executive ( V4 V5)Process :- Demat A/C - Lob :- Inbound Voice Or Outbound- Client: Bfsi - Unity (Banking Process)- Location: Turbhe(Juinagar), Navi Mumbairequirements:- Minimum 6 Month Experience In Demat A/D(Bpo / Voice Process)Graduate Or Hsc- Good Communication Skills (Versant Level 4 5)Salary: 32,500 Ctc28,000 In-Handnote Need Experience From Voicenote Need Min 650 Cibil Score- Shift: Rotational Shift - Week Off: Rotational Week Offhr Shubhangi. 1 - 2 Years Experience Compulsory. | Type : Domestic | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Salary

Compensation: ₹28,000 per month.

Key responsibilities

• You'll identify upsell opportunities where relevant.
• You'll escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• You will handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam, Marathi
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• A polite, patient attitude

Quick facts

• Work location: Juinagar, Mumbai, Maharashtra
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Work mode: On-site
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time
• Vacancies: 30

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