Unity Small Finance Bank Customer S...

Direct Source is looking for a Unity Small Finance Bank Customer S... to join its team in Turbhe, Mumbai. The team is filling 30 vacancies. The pay goes up to ₹32,000/month.

Employer’s description

Opening For Unity Small Finance Bank ( Third Party Payroll ) Turbhe Bank Location* *Pure Inbound Calling Process* Graduate With Excellent English Communication (V5) Plus One Year On Paper Experience In Bpo/Banking Inbound Customer Service Process *Cibil Score 650*Salary 32500 Ctc 27000 Inhand. Starts From Day One . Day Rotational Shift . 1 - 2 Years Experience Compulsory. | Type : Domestic, Inbound | Languages : Hindi, English

Pay and perks

The salary for this role is ₹25,000 – ₹32,000 per month.

What you will do

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

What we are looking for

• 1 to 2 years of experience in a similar role
• Graduate or equivalent
• Good knowledge of Domestic, English, Hindi and Inbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic, Inbound
• Languages: Hindi, English
• You are polite and calm under pressure

Job details

• Work location: Turbhe, Mumbai, Maharashtra
• Vacancies: 30
• Job type: Full time
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Direct Source reviews applications regularly.