Vary Simple Calling Process

Direct Source wants to bring on a Vary Simple Calling Process for its Kanjur Marg, Mumbai team. No experience? You can still apply. The team is filling 18 vacancies. You can earn up to ₹18,000/month.

Note from the employer

Simple Calling Process No Target Hiring For Inbound And Outbound Process. Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Candidate profile

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Comfortable with Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Basic English
• Freshers can apply
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Compensation

The salary for this role is ₹13,000 – ₹18,000 per month.

Key responsibilities

In this role, you will:

• You'll follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• You'll escalate complex cases to the right team within the SLA.

Job details

• Location: Kanjur Marg, Mumbai, Maharashtra
• Openings: 18
• Work type: Work from office
• Job type: Full time
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Working hours: 09:30 am - 6:30pm | Monday to Saturday

Ready to start? Upload your resume and apply to Direct Source today.