Vip Customer Service Renewal

Join Direct Source as a Vip Customer Service Renewal in Andheri, Mumbai. You can earn up to ₹40,000/month. 20 candidates will be hired for this role.

Employer’s description

Opening For Vip Customer Service Plus Renewal Calling (Shadi.Com On Payroll)Andheri Location Ssc/Hsc Excellent English Communication Required V5 Quality Plus 1 Year On Paper Experience Required In Bpo Sales/Cs/Upsells/Renewalsnight Shift And 2 Rotational Weak Offssalary Up 40,000 Inhand Plus 100 Per Day Night Shift Allowance Salary Starts From Day 1 . Salary Date Is 1St Of Every Monthage 24 To 36. 1 - 2 Years Experience Compulsory. | Type : International, Inbound, Domestic, Outbound | Languages : English, Hindi

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with Domestic, English, Hindi, Inbound, International, Outbound
• Good English
• Night shift
• 1 - 2 Years Experience Compulsory.
• Type: International, Inbound, Domestic, Outbound
• Languages: English, Hindi
• You are calm under pressure and customer-first

What you get

The salary for this role is ₹18,000 – ₹40,000 per month.

What you will do

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

Position details

• Job location: Andheri, Mumbai, Maharashtra
• Work type: Office-based
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 20
• Shift: Night shift | 2 rotational week off
• Job type: Full time

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