Welcome Calling Process Executive

Looking for a Welcome Calling Process Executive role in Malad West, Mumbai? Direct Source is hiring now. There are 30 open positions. The pay goes up to ₹18,000/month.

Employer’s description

*Opening For India First Welcome Calling Process Malad Location*Note Doj 3Rd Sep 2026*Only Telugu. Gujarati. Malayalam. Kannada. Tamil And Marathi Required. 6Th Months Experience And Good Comms**Salary 14000 To 18000 Inhand Depend On Interview And Experience* 12Th Pass Day Shift 9.30 Am To 6.30 Pm . And 10Am To 7Pm. Easy Selection Immediate Join. Type : Domestic | Languages : Malayalam, Tamil, Telugu, Bengali, Kannada, Marathi, Hindi, English

Candidate profile

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of Bengali, Domestic, English, Hindi, Kannada, Malayalam, Marathi and Tamil
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: Malayalam, Tamil, Telugu, Bengali, Kannada, Marathi, Hindi, English
• Someone polite and calm under pressure

Compensation

Compensation: ₹14,000 – ₹18,000 per month.

Day-to-day work

• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

Position details

• Location: Malad West, Mumbai, Maharashtra
• Work type: On-site
• Vacancies: 30
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Direct Source reviews applications regularly.