Yes Bank Customer Care

A new Yes Bank Customer Care role is open at Direct Source Company, Thane, Mumbai. Freshers can apply. You can earn up to ₹30,000/month. 30 candidates will be hired for this role.

In the employer’s words

No Target No Sales Easy Selection Thane. Type : Inbound, Domestic | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

What you will do

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• You'll follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant

What we are looking for

• No prior experience needed — freshers can apply
• Education: Graduate
• Skills: Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Basic English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Salary

You will be paid ₹15,000 – ₹30,000 per month.

Job details

• Location: Thane, Mumbai, Maharashtra
• Employment type: Full time
• Vacancies: 30
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Work mode: Work from office
• Interview: 11:00 am - 4:00pm | Monday to Saturday

Click Apply to send your profile to Direct Source Company. It takes less than a minute.