Yes Bank Customer Care

Direct source is hiring a Yes Bank Customer Care in Thane West, Mumbai. There are 30 open positions. Great for first-time job seekers. The pay goes up to ₹22,000/month.

Employer’s description

Opening For Calling Process : Thane Kasarvadavali 45 Min.(Pick Up And Drop Facility Available From Thane Station).Process : Yes Bank Inbound Customer Service Plus Cross Sales Process.Need Graduate Fresher, Exp With V4 Very Good Communication Skillssalary : 18000 To 22000 In-Hand Plus Pf Plus Incentives.(Salary Date 1St Of Every Month)Day Rotational Shift Time ( Rotational One Week Off). Type : Domestic, Outbound, Inbound

Your responsibilities

In this role, you will:

• You will identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• You will follow call scripts and update customers on ticket status.

Pay and perks

Salary: ₹18,000 – ₹22,000 per month, based on skills and experience.

Who can apply

• Freshers are welcome to apply
• Graduate or equivalent
• Comfortable with Domestic, Inbound, Outbound
• Basic English
• Freshers can apply
• Type: Domestic, Outbound, Inbound

Job at a glance

• Work location: Thane West, Mumbai, Maharashtra
• Job type: Full time
• Work mode: On-site
• Openings: 30
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

Apply today and take the next step in your career with Direct source.