Yes Bank Customer Service Executive

Start your next role as a Yes Bank Customer Service Executive with Direct Source in Thane West, Mumbai. Salary is up to ₹22,000/month. There are 30 open positions. Freshers can apply.

Note from the employer

Opening For One Assist Inbound Customer Service Process ( Thane Majiwada Etpl Tower Location 20 Min From Station Thane ) Pick Drop Facility From Thane Stationabove Average To Good English Communication Required( V3 Plus To V4 Quality Fresher Will Do. Salary 16000 To 18000 Inhand 12Th Pass.Shift Day Rotational Of 9 Hours . One Rotational Off. Easy Selection. Salary Start From Day One. Salary Date Is 1St Of Every Month Easy Selection Immediate Joining Free Job Direct Company. Type : Domestic | Languages : English, Hindi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Your responsibilities

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

Compensation

Salary: ₹15,000 – ₹22,000 per month, based on skills and experience.

Eligibility

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam and Tamil
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: English, Hindi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Job details

• Location: Thane West, Mumbai, Maharashtra
• Job type: Full time
• Openings: 30
• Work mode: Office-based
• Shift: DAY ROTATIONAL SHIFT ONE ROTATIONAL WEEK OFF
• Interview: 11:00 am - 4:00pm | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Direct Source reviews applications regularly.