Yes Bank Customer Service

Direct Source is hiring a Yes Bank Customer Service in Thane West, Mumbai. No experience? You can still apply. The pay goes up to ₹23,000/month. There are 30 open positions.

In the employer’s words

Yes Bank Customer Service Easy Selection Pic Up Drop Facilities Free Of Cost Job. Type : Inbound, Domestic | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Candidate profile

• Open to freshers
• Minimum qualification: Graduate
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Good English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• Someone polite and calm under pressure

Pay and perks

You will be paid ₹22,000 – ₹23,000 per month.

What the job involves

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• You will resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Job at a glance

• Job location: Thane West, Mumbai, Maharashtra
• Vacancies: 30
• Work mode: Office-based
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time

Ready to start? Upload your resume and apply to Direct Source today.