Yes Bank Customer Service

A new Yes Bank Customer Service role is open at Direct Source, Thane West, Mumbai. 30 candidates will be hired for this role. Great for first-time job seekers. The pay goes up to ₹23,000/month.

Note from the employer

Pure Customer Service With Unlimited Incentive Needs Good Communication Experienced & Fresher'S Both Can Apply Also Available Pick & Drop Facilities From Thane Station...!!! 10K To 20K Incentives Available......For More Information Call.Me Anytime. Languages : Malayalam, Gujarati, Kannada, Tamil, Telugu, Bengali, Punjabi, Marathi, Hindi, English

What the job involves

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• You will resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA

What you get

You will be paid ₹18,000 – ₹23,000 per month.

What we are looking for

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi and Punjabi
• Basic English
• Freshers can apply
• Languages: Malayalam, Gujarati, Kannada, Tamil, Telugu, Bengali, Punjabi, Marathi, Hindi, English

Position details

• Job location: Thane West, Mumbai, Maharashtra
• Job type: Full time
• Openings: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Direct Source today.