Yes Bank Customer Service Inbound

Direct source has an opening for a Yes Bank Customer Service Inbound based in Thane West, Mumbai. Salary is up to ₹22,000/month. There are 30 open positions.

In the employer’s words

Opening Yes Bank Sales Calling(Airoli Location) Debit Card,Credit Card, Personal Loan Hsc Graduate Fresher Experience Can Apply. Salary 15496K Fixed .Shift 9:30Am To 6.30Pm Sunday Fix Off. Average English Required V3 Quality.Salary Starts From Day One.Salary Date Is 1St Of Everymonth.Pick Drop Facility From Airoli Station. Easy Selection Immediate Joining Free Job Direct Company. Type : Domestic, Inbound | Languages : English, Hindi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Roles and responsibilities

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Salary and benefits

Salary: ₹16,000 – ₹22,000 per month, based on skills and experience.

Skills and qualifications

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: English, Hindi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• You are calm under pressure and polite

Job details

• Work location: Thane West, Mumbai, Maharashtra
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time
• Vacancies: 30
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Work mode: Office-based

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