Yes Bank Customer Service Inbound

Join Direct source as a Yes Bank Customer Service Inbound in Thane West, Mumbai. Salary is up to ₹22,000/month. 30 candidates will be hired for this role.

Note from the employer

Opening Yes Bank Sales Calling(Airoli Location) Debit Card,Credit Card, Personal Loan Hsc Graduate Fresher Experience Can Apply. Salary 15496K Fixed .Shift 9:30Am To 6.30Pm Sunday Fix Off. Average English Required V3 Quality.Salary Starts From Day One.Salary Date Is 1St Of Everymonth.Pick Drop Facility From Airoli Station. Easy Selection Immediate Joining Free Job Direct Company. Type : Domestic | Languages : English, Hindi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Who can apply

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam and Punjabi
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: English, Hindi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• Someone customer-first and patient

Compensation

Compensation: ₹15,000 – ₹22,000 per month.

What the job involves

• Follow call scripts and update customers on ticket status
• You will identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• You'll escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Position details

• Job location: Thane West, Mumbai, Maharashtra
• Job type: Full time
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Work mode: Work from office
• Vacancies: 30

If this job suits you, apply now — shortlisted candidates will be contacted by Direct source.