Yes Bank Customer Service Inbound

Looking for a Yes Bank Customer Service Inbound role in Airoli West, Mumbai? Direct Source is hiring now. You can earn up to ₹22,000/month. Great for first-time job seekers. 30 candidates will be hired for this role.

Note from the employer

Opening Yes Bank Sales Calling(Airoli Location) Debit Card,Credit Card, Personal Loan Hsc Graduate Fresher Experience Can Apply. Salary 15496K Fixed .Shift 9:30Am To 6.30Pm Sunday Fix Off. Average English Required V3 Quality.Salary Starts From Day One.Salary Date Is 1St Of Everymonth.Pick Drop Facility From Airoli Station. Easy Selection Immediate Joining Free Job Direct Company. Type : Domestic | Languages : English, Hindi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Key responsibilities

In this role, you will:

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• You'll meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Candidate profile

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam, Tamil
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: English, Hindi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• You are polite and calm under pressure

Salary and benefits

Salary: ₹15,000 – ₹22,000 per month, based on skills and experience.

Job details

• Location: Airoli West, Mumbai, Maharashtra
• Job type: Full time
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Work mode: Office-based
• Vacancies: 30

Interested? Apply now on BetterJobs with your resume — Direct Source reviews applications regularly.