Yes Bank Customer Service Process 1...

Direct source has an opening for a Yes Bank Customer Service Process 1... based in Thane, Mumbai. 13 candidates will be hired for this role. Freshers can apply. You can earn up to ₹20,000/month.

Note from the employer

Opening For Yes Bank Customer Service Process Thane Kasarvasavali Location Pickup And Drop Up Facility Available From Station Graduate Freshers Experience Both Will Do. Type : Inbound, Outbound, Domestic | Languages : Gujarati, Tamil, Telugu, Bengali, Punjabi, Kannada, Malayalam, Marathi, Hindi, English

Salary and benefits

You will be paid ₹18,000 – ₹20,000 per month.

Key responsibilities

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

What we are looking for

• No prior experience needed — freshers can apply
• Education: Graduate
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Good English
• Freshers can apply
• Type: Inbound, Outbound, Domestic
• Languages: Gujarati, Tamil, Telugu, Bengali, Punjabi, Kannada, Malayalam, Marathi, Hindi, English
• A polite, customer-first attitude

Job details

• Work location: Thane, Mumbai, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 13
• Work type: On-site
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Direct source.