Yes Bank Dc Telecaller 15.2K

Direct Source is looking for a Yes Bank Dc Telecaller 15.2K to join its team in Airoli, Mumbai. There are 30 open positions. You can earn up to ₹18,400/month. Freshers can apply.

Note from the employer

Fresher And 2 - 3 Month Experience Will Be Consider Salary 15200 To 21000 Depends On Communication Airoli Easy Selection Call Me For Interview Scheduling Hr Shubhangi. Type : Domestic | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

What we are looking for

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam, Marathi
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• Someone calm under pressure and customer-first

What you will do

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• You'll resolve queries and complaints with patience and accuracy.
• You will escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• You'll meet quality, call-handling and satisfaction targets.

Salary and benefits

You will be paid ₹15,200 – ₹18,400 per month.

Job at a glance

• Location: Airoli, Mumbai, Maharashtra
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 30
• Job type: Full time
• Work type: Work from office

Ready to start? Upload your resume and apply to Direct Source today.