Yes Bank Easy Process

Direct Source is hiring a Yes Bank Easy Process in Thane, Mumbai. Salary is up to ₹24,000/month. 30 candidates will be hired for this role.

Employer’s description

Yes Bank Customer Service Easy Selection Free Of Cost Job Pic Up Drop Facilities. Type : Domestic, Inbound | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Pay and perks

The salary for this role is ₹18,000 – ₹24,000 per month.

Your responsibilities

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• You will identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• You'll resolve queries and complaints with patience and accuracy.

Who can apply

• Ideal for freshers starting their career
• Graduate or equivalent
• Good knowledge of Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada and Malayalam
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• Someone polite and patient

Job at a glance

• Job location: Thane, Mumbai, Maharashtra
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time
• Openings: 30
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: Office-based

Apply today and take the next step in your career with Direct Source.