Yes Bank Inbound Customer Service

Looking for a Yes Bank Inbound Customer Service role in Thane, Mumbai? Direct Source is hiring now. 30 candidates will be hired for this role. You can earn up to ₹23,000/month.

Note from the employer

Bank Inbound Customer Service Available Fresher And Experience Can Apply Minimum Hsc Passed Need Average English Communication Salary 15000 To 23000 Shift 9:30 To 6:30 Rotational Off Easy Selection No Target No Pressure Pickup And Drop Available From Thane Station. Type : Domestic | Languages : Gujarati, Malayalam, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

Pay and perks

You will be paid ₹15,000 – ₹23,000 per month.

Your responsibilities

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Eligibility

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam, Marathi
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: Gujarati, Malayalam, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English
• A customer-first, calm under pressure attitude

Quick facts

• Work location: Thane, Mumbai, Maharashtra
• Openings: 30
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Direct Source today.