Yes Bank Inbound Process

Looking for a Yes Bank Inbound Process role in Thane West, Mumbai? Direct source is hiring now. Salary is up to ₹22,000/month. The team is filling 30 vacancies. Great for first-time job seekers.

Note from the employer

Opening For Calling Process : Thane Kasarvadavali 45 Min.(Pick Up And Drop Facility Available From Thane Station).Process : Yes Bank Inbound Customer Service Plus Cross Sales Process.Need Graduate Fresher, Exp With V4 Very Good Communication Skillssalary : 18000 To 22000 In-Hand Plus Pf Plus Incentives.(Salary Date 1St Of Every Month)Day Rotational Shift Time ( Rotational One Week Off). Type : Outbound, Inbound, Domestic

Salary

Salary: ₹18,000 – ₹22,000 per month, based on skills and experience.

Day-to-day work

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• You'll escalate complex cases to the right team within the SLA.

Skills and qualifications

• Open to freshers
• Graduate or equivalent
• Comfortable with Domestic, Inbound, Outbound
• Basic English
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• A calm under pressure, patient attitude

Job details

• Work location: Thane West, Mumbai, Maharashtra
• Vacancies: 30
• Employment type: Full time
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work type: Office-based

Interested? Apply now on BetterJobs with your resume — Direct source reviews applications regularly.