Yes Bank Process

A new Yes Bank Process role is open at Direct Source, Thane West, Mumbai. Freshers can apply. You can earn up to ₹23,000/month. The team is filling 30 vacancies.

In the employer’s words

Yes Bank Process Easy Selection Free Of Cost Job Pic Up Drop Facility. Type : Domestic, Inbound | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Pay and perks

The salary for this role is ₹18,000 – ₹23,000 per month.

What we are looking for

• Open to freshers
• Minimum qualification: Graduate
• Good knowledge of Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada and Malayalam
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• You are customer-first and polite

Your responsibilities

In this role, you will:

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

Position details

• Location: Thane West, Mumbai, Maharashtra
• Job type: Full time
• Openings: 30
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Work type: On-site

Interested? Apply now on BetterJobs with your resume — Direct Source reviews applications regularly.