Yes Bank S

Direct Source is looking for a Yes Bank S to join its team in Airoli, Mumbai. 30 candidates will be hired for this role. Freshers can apply. The pay goes up to ₹25,000/month.

Note from the employer

Customer Service Easy Selection. Type : Domestic, Outbound, Inbound | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Your responsibilities

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system.

Skills and qualifications

• Ideal for freshers starting their career
• Education: Graduate
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Basic English
• Freshers can apply
• Type: Domestic, Outbound, Inbound
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• Someone polite and patient

Pay and perks

The salary for this role is ₹18,000 – ₹25,000 per month.

Job at a glance

• Location: Airoli, Mumbai, Maharashtra
• Vacancies: 30
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: On-site
• Job type: Full time

Ready to start? Upload your resume and apply to Direct Source today.