Yes Bank Simple Soft Process

Direct Source wants to bring on a Yes Bank Simple Soft Process for its Airoli, Mumbai team. Salary is up to ₹19,000/month. The team is filling 15 vacancies. Freshers can apply.

Skills and qualifications

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with Complaint handling, Typing speed, Active listening, CRM tools
• Basic English
• Freshers can apply
• Someone customer-first and polite

Salary

You will be paid ₹15,000 – ₹19,000 per month.

What the job involves

As a Yes Bank Simple Soft Process, your work will include:

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• You'll resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Quick facts

• Location: Airoli, Mumbai, Maharashtra
• Work type: On-site
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time
• Openings: 15
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Direct Source reviews applications regularly.