.Yes Bank Soft Calling

A new .Yes Bank Soft Calling role is open at Direct Source, Airoli, Mumbai. Salary is up to ₹20,000/month. 15 candidates will be hired for this role.

In the employer’s words

No Charges. Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Compensation

Compensation: ₹15,000 – ₹20,000 per month.

Who can apply

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Comfortable with Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Basic English
• Freshers can apply
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Day-to-day work

Here is what a typical day looks like:

• You'll meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• You'll escalate complex cases to the right team within the SLA.

Job at a glance

• Location: Airoli, Mumbai, Maharashtra
• Employment type: Full time
• Openings: 15
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Direct Source.