Yes Bank Soft Calling Process

Looking for a Yes Bank Soft Calling Process role in Airoli, Mumbai? Direct Source is hiring now. The pay goes up to ₹19,000/month. The team is filling 15 vacancies.

Salary

Compensation: ₹15,000 – ₹19,000 per month.

What the job involves

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• You will identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• You'll meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system

Requirements

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Hindi and English, Complaint handling, CRM tools and Typing speed
• Basic English
• Freshers can apply
• Someone calm under pressure and polite

Quick facts

• Job location: Airoli, Mumbai, Maharashtra
• Openings: 15
• Work type: On-site
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Direct Source.