Yes Bank Soft Calling Process

Start your next role as a Yes Bank Soft Calling Process with Direct Source in Ghansoli, Mumbai. 15 candidates will be hired for this role. You can earn up to ₹18,000/month.

Candidate profile

• Open to freshers
• Education: 12th Pass
• Good knowledge of Active listening, Verbal communication, Hindi and English and Typing speed
• Basic English
• Freshers can apply
• Someone calm under pressure and customer-first

Your responsibilities

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• You will log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• You'll escalate complex cases to the right team within the SLA.

Salary

You will be paid ₹13,000 – ₹18,000 per month.

Position details

• Work location: Ghansoli, Mumbai, Maharashtra
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: Work from office
• Vacancies: 15
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Direct Source reviews applications regularly.